Evolved
Performance marketing agency. Connect the dots...
Company Description
Evolved is an award-winning, dynamic, and ambitious performance marketing agency based in Newcastle-upon-Tyne.
We differentiate ourselves by providing game-changing results for our clients, acquired thanks to deep knowledge, constant learning, and years of experience managing digital marketing strategies.
With ambitious growth plans, there’s never been a more exciting time to join the Evolved team. We’re big on people, offering exciting and genuine opportunities to develop and progress, and offer a healthy dose of team member perks that go way beyond the ordinary.
Please note, if we receive a high response for this role we may close the campaign early.
Job Description
Position Overview
As a Senior Account Manager at Evolved, you will play a pivotal role in managing and maintaining long-term relationships between the business and its key customers within an assigned portfolio of accounts. You will maintain a deep understanding of your clients and build strong senior relationships. You will be responsible for the delivery of work and the sentiment of your clients, ensuring a high level of retention.
You will support the development of our Client Services offering as an agency in addition to helping to develop and support your wider team when required. This may include supporting the development of processes, coaching/training others, strategic input or specialist knowledge to enhance the results for clients. This is not just a job; it’s an opportunity to be part of a team that’s redefining digital marketing standards.
What You’ll Do
- Proactively and independently manage an allocated portfolio of key clients, building trust and confidence with your clients in your service, and that of Evolved as a whole, supporting service teams to deliver to our agreed contractual standard
- Become the main day-to-day point of contact for a portfolio of clients to cultivate positive long-lasting relationships
- Have a deep understanding of your client stakeholders, continually building strong relationships throughout the organisation, with particular focus on senior stakeholders
- Have a high level of understanding of your clients business structure, targets, and competitors
And so on…
What Were Looking For
- Passion for Innovation
- Collaborative
- Adaptable
- Results-Driven
- Curious
- Critical Thinker
- Solutions Focussed
Qualifications
Qualifications And Experience
Strong and proven experience in a fast-paced account management role. Confident in communication across the board including proven experience of leading commercial conversations with clients and ownership of upsell/cross sell KPIs. Continuously improve your own knowledge and that of the team to gain a balanced understanding of key developments within digital marketing.
Additional Information
Skills and experience like yours come at a price, we get it. In addition to a fair and competitive salary of £34-38K (DOE), we also offer our team members:
- Engaging, Fun and Stretching Work
- Work with Talented Friendly Colleagues (and dogs)
- Opportunities for professional development and growth
- 28 Days Annual Leave (plus chances to win extra days off throughout the year!)
- 4 Day Work Week
- Advanced Maternity, Paternity, and Adoption Packages
- Hybrid Working
- Private Medical Insurance
- Healthcare Cashback
- Workplace Pension
- Modern City Centre Office
- A Fun and Dynamic Workplace
- Regular Workplace Get Togethers
- Christmas and Summer Socials
Upload your CV and Cover Letter via the form on this page or click the external link to apply via SmartRecruiters.
Your data will be processed in line with our Privacy Policy and we will contact you if your application is successful to progress through to the interview stage.
We respond to all candidates as standard, but please be patient with us as it may take us the duration of the campaign to get back to you. We like to keep candidate details on file if the role we have live may not be for you, but we absolutely need you on our team. We do this by holding your details in our talent pool in line with our GDPR policy.
Note: We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage/civil partnerships.