Blackthorn
Savvy Salesforce Apps for building stronger customer connections.
Role: Engineering Manager
Description: Blackthorn.io is looking for an Engineering Manager to join the engineering team. This position comes from our tremendous growth over the last year. You will work directly with our Director of Engineering to manage people, define and iterate processes, and maintain and deliver fixes to bugs and all the cool new features of our products.
Base Salary: $140,000 USD
What You’ll Do
- Manage a team of engineers with varying skills and nurture their ability to execute within and across teams
- Define best practices and SOP’s with other Engineering Managers and hold team accountable to standards set
- Manage dependencies between teams and apps
- Own the capacity, velocity of your team and plan resourcing for sprints
- Own the quality of a set of products and services
- Manage the delivery of new features and the stability of apps
- Align with technical and product leaders to ensure full requirement and solution definition of work
- Align with support to ensure full understanding of problem and expected outcome and improve efficiency and completeness of resolution
- Define and fulfill the engineering hiring plan for the team, including screening and interviewing
- Work with product, design, business and leadership in setting the long term strategic direction for team and products
- Become a subject matter expert on the set of apps you manage
What We Look For
- 2+ years of engineering management experience building and leading productive, high-functioning teams
- Solid understanding of software engineering fundamentals and software delivery process
- You have enough technical experience to discuss architecture and product decisions with engineers, as well as creating documentation and diagrams to facilitate understanding
- You have proficiency in code quality best practices and are comfortable providing feedback to engineers’ code
- Ability to prioritize in a chaotic and ambiguous environment
- A continuous improvement mindset with the ability to balance the costs and benefits of automation, process improvement, and speed and quality
- An open and growth mindset when giving and receiving feedback
- Proven agile/scrum experience with multiple teams and team sizes (~5+ each)
- Proven track record in working in a cross functional position and collaborating with stakeholders in different roles
- Experience with SaaS development and designing systems for resilience, repairability, resilience, scalability is a plus
- Bonus: Salesforce Experience
What We Offer
- An incredible team of smart and supportive people
- A deep feeling of satisfaction and completion
- Fully remote global team working from home
- Health insurance (if in the US)
- Annual company trip
- Stock options to every employee (we are all owners)
- Every Friday off
- 401k with 3% match
- $400 office stipend
- Maternity/Paternity leave
- Student loan debt assistance
- Children’s 529 college fund assistance
- Pledge 1% – time off during the year for helping nonprofits
About Blackthorn
We have four native apps on the Salesforce AppExchange for managing Events and Payments. We’re a growing, distributed team in four countries. We move fast and have significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.
Why is our work important
Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.
What The Job Will Bring You
A deep level of satisfaction through ownership of your role. You’ll get more autonomy than at other companies (we’ve been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we’re remote). Challenge. We’re trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: “Meaningful work and meaningful relationships” provide meaning to life. We aim to bring this.