The leading provider of appointment scheduling and lobby management solutions for financial institutions
Reports to: Chief Technology Officer (CTO)
Company: Coconut Software, https://www.coconutsoftware.com/
Location: REMOTE – can be located anywhere in Canada
Type: Full Time / Permanent
We’re looking for a strong DevOps & Infrastructure professional who has experience leading and managing a team, coaching and delegating to direct reports, and has the ability to develop and own the strategic plan for infrastructure. This position is about optimizing efficiency and collaborating with the engineering team to ensure the development engine runs smoothly. You enjoy being a player/coach at a high-growth, fast paced company.
As the Senior DevOps Manager, you will bring with a breadth of technical knowledge, experience defining and implementing CloudOps, and knowledge of DevOps and SRE best practices. You will be responsible for managing and optimizing Coconut’s DevOps and infrastructure, (based on AWS, Kubernetes, and Terraform), and building tools to automate the management of a stable, efficient, observable, and resilient technology environment.
Reporting to the CTO, this role functions with a high level of autonomy. It requires a proactive individual who loves to dive deep into projects while understanding the importance of open and clear communication within and between teams.
Coconut Software makes it effortless for customers to connect with their banks and credit unions. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to $40 Million and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Our Values: Collaboration. Honesty. Empathy. Elevate. Respect. Sharing.
Tagged as: AWS, ci/cd, kubernetes, monitoring, Terraform