Optimize Revenue + Automate Orders + Eliminate Fraud
As a Senior Customer Success Manager (CSM), you manage the ongoing success of a portfolio of Signifyd’s mid-market growth accounts. You will work cross-functionally with multiple teams to ensure alignment with customer objectives. As a trusted business advisor for your assigned customers, you will help engage with your customers to ensure platform usage, track key success metrics/outcomes, and conduct periodic account reviews. You will report to the Manager of Customer Success
Requirements for position:
Benefits in our US offices:
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Tagged as: account management, customer success management, data science, e-commerce, Presentation Skills
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