thredUP
Inspiring a new generation of consumers to think secondhand first
About thredUP
thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love thredUP because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with thredUP’s Resale-As-A-Service (RaaSⓇ), which facilitates modern resale for a number of the world’s leading brands and retailers. thredUP has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, thredUP is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Job Description
How You’ll Make an Impact
Partnering with thredUP’s marketing and product teams, you’ll leverage your web technical expertise to craft tools to positively impact the customer lifecycle. Our team spans promotions, loyalty, notifications, and more to create an experience with customers that brings them to secondhand first. This role will be within our Content & Incentives pod, working to bolster everything from our special events to our CMS. Build your skill set and explore new concepts as you help shape thredUP’s product engineering team and customer growth and retention in the US and abroad.
In This Role You’ll Get To:
- Architect, build, and maintain React, Apollo & GraphQL services to support the content & incentive programs for our millions of thrifters.
- Work in partnership with product managers, marketers, designers, data engineers, and data scientists to build elegant solutions to complex challenges.
- Build composable, performant, accessible, extensible, and pragmatic components to be used across product engineering.
- Be paid for your opinion– you’ll contribute to other’s work through refinements, code reviews, standups and problem solving.
- Build in monitoring and automated code testing.
- Ensure that knowledge is shared amongst the team and prevent single points of failure or gatekeepers.
What We’re Looking For:
- A proven track record of delivering elegant, accessible web experiences at scale.
- Production experience with React, GraphQL, and Node.
- Being adept in tactful feedback through code reviews, refinements, and everyday collaboration.
- Ability to adapt and extend existing design elements
- Effective communication and collaboration with non-engineering teammates.
- Track record of influencing positive outcomes.
- Experience with writing well tested code, we primarily use Jest and React Testing Library
What Would Excite Us Even More:
- Experience in gamification, loyalty programs, and promotions
- Experience with observability with DataDog and Rollbar
- Experience with Accessibility remediation
- Experience in ecommerce, with extra points for thrift, clothing, or secondhand marketplaces
- Experience A/B Testing or feature flagging
- Experience with Android, iOS, or Kotlin/Java (you will be on a team with developers that know these, but your contributions are welcomed!)
At thredUP, your base pay is one part of your total compensation package. This role pays between $197,000 and $234,000, and your actual base pay will depend on your skills, qualifications, experience, and location.
Many thredUP employees also have the opportunity to own shares of thredUP stock. thredUP employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing thredUP stock if voluntarily participating in thredUP’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.
What We Offer:
- 4-day work week, with Fridays off
- Hybrid work environment: 3 days in the office and 1 day remote each week
- Competitive salary (we leverage market data)
- Many thredUP employees also have the opportunity to own shares of thredUP stock and are eligible for discretionary restricted stock unit awards
- Employee stock purchase plan
- Flexible PTO (take the time you need) + 13 company holidays
- Paid Sabbatical after 3 years of full time employment
- Generous paid parental leave for new mothers and fathers
- Medical, dental, vision, 401k, life and disability insurance offered
- We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
- TIME Magazine’s Most Influential Companies of 2023, WWD’s Most Influential ESG Leaders, TIME Magazine’s Best Inventions 2022, Shoptalk’s ATLIS Awards, Business Insider’s Retail Tech Power Players, Inc.’s Power Partner Awards, Lattice’s People Success Awards, Digiday’s WorkLife 50 award
- RaaS – Inc. Magazine, 2022 Power Partner Awards
- Thrift the Look– TIME Magazine, The Best Inventions of 2022
- Winner of Lattice’s “People Vision” – recognizing thredUP as a top place to work for our investment in professional development and our innovations in work-life integration
We believe diversity, inclusion and belonging is key for our team
At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email [email protected] the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.